may claim accidental damage through zTecpc. division of MSI and is NOT valid through MSI in other regions. Below is the registration link for MSI “No Oops” accidental damage protection:Īccidental damage protection is offered through the U.S. An extension of accidental damage protection is NOT offered. One (1) accidental damage claim may be made for the life of the product. Accidental damage is defined as damage to the merchandise caused by misuse, including but not limited to, drops of either the computer itself, or something is dropped onto the computer, or liquid spill damage. Product registration through MSI within 30 days of shipment of merchandise is required. MSI includes 1 year of accidental damage protection, marketed as “No Oops” by MSI. MSI “No Oops” Accidental Damage Protection Third party software is warranted separately by their respective manufacturers.Ĥ. Faults that have been determined to be caused by a manufacturer installed core component, such as but not limited to the VGA card, motherboard, original CPU, speakers, hinges, original display panel, etc, may still be claimed under the manufacturer's warranty through the manufacturer without zTecpc acting as the intermediary party.īelow is information on the core MSI warranty: However, claims for parts installed by zTecpc must be claimed from zTecpc. Any upgraded or changed components installed by zTecpc will NOT void the manufacturer's warranty. Any upgraded or changed components installed by zTecpc will match the manufacturer's warranty period. The standard parts and labor warranty for gaming series laptops is covered for a period of 1 Year from the date of shipment of merchandise or 3 Years for workstation series laptops from the date of shipment of merchandise and may be claimed through either MSI or zTecpc. The Manufacturer is Microstar International USA (MSI), bearing the MSI trademark, trade name, or logo.Īn End User is the ultimate consumer of the Product or Merchandise and constitutes anyone who owns and uses an MSI Product. dba zTecpc, herein known as zTecpc that is purchased directly from zTecpc. As used in this warranty policy, Product or Merchandise means any hardware manufactured for or by NewDream, Inc.
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